Forum Discussion
Most calls with Teams Direct Routing become one way audio
Have set up Direct Routing with an Audiocodes SBC and am testing features with my account in Teams only mode. I can make and receive calls just fine but it seems on most calls after about a minut...
jguel https://answers.microsoft.com/en-us/msteams/forum/msteams_tfb-msteams_meeting-msteams_audio/microsoft-teams-audio-cuts-off-during-call/001de0ce-4f01-4863-a5be-51d1372ec4e1
See if this helps?
- had this very issues years ago with Firewalls. I had to get Juniper to write a patch. The issue is the firewall see the voice packets as a DDoS attack and terminates the session, It happened every-time at the 15minute mark. Check the DDoS setup on the firewall and make sure it knows the ports being used for voice services.
Leigh Andrews was this for all calls? We are having an issue where incoming calls drop all audio at the 15 minute mark, can be replicated every time when executing this call scenario.
Traffic is going through a Fortinet firewall.
