Forum Discussion
Missing "Share content" button in MS Teams Live event
- Jun 29, 2021
BryanNyce thanks Bryan, but I can't share my screen and still have the producer window available - that's the whole problem unfortunately... This Microsoft producer demo clearly shows that you can add a presentation to the CONTENT section at the bottom and then queue it, before sending it live: https://www.microsoft.com/en-us/videoplayer/embed/RE3lHs1?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us I can't do this because there is no SHARE button, so I can't upload a PowerPoint to the CONTENT section - the only option I have is at the top right, to share my screen immediately - which works but it means I can't see my producer screen or the Q&A box etc. I can only see the PowerPoint I'm sharing. And I can't work out why I don't have the SHARE button that features in the demo and that I've used before 😞
Laura2021 The reason you don't see that specific Share button (from the video) is because that is from the older version of the producer console. We released a new version (it pops out as well) which includes the new Share tray (which is in the upper right, as you noted). When I click this I am presented with a selection of which desktop/window I would like to share:
I can then select something (in this case my second monitor) and add it to the queue (notice my producer window is still available):
And then send it live. Now, a few other notes:
1. Once desktop sharing is live, the next person to share content will automatically go live - that is by design, always been this way with Live Events (we don't have a way yet to queue up multiple screen shares).
2. You cannot upload a PowerPoint in a Live Event - we only support sharing of the desktop, or window/app.
What are you seeing when you start sharing? Does the producer window minimize to the call monitor in the lower right? If so, you can click that to bring the producer window back into focus.
- vinaykumarjOct 25, 2021Copper Contributor
I am running into the same issue here. How do we have slides on the left and presenter on the right? Is this possible? Also, can we have multiple people be on the screen at the same time?
Vinay
- Laura2021Jul 22, 2021Copper Contributor
Thank you so much for your help BryanNyce (sorry for the slow reply, I've been on annual leave!). I think my problem is that I only have one monitor, so when I share the PowerPoint and put it on slideshow mode, it covers the entirety of my screen so I can't see the producer window at all (not even a minimised version) and there's no way to move back to the producer window without hitting ESC on the PowerPoint!
But in the end I brought a colleague in as a presenter purely to share the slides for me, it was just frustrating that I wasn't able to do it myself... But I had a really good meeting about the MS Webinar function yesterday and I think we'll move away from Live events to use this function instead, which will resolve this issue! Thanks so much for trying to help me though, I really appreciate you time.