Forum Discussion
Missing "Share content" button in MS Teams Live event
Microsoft
BryanNyce @Kevin_Temp Thank you SO much for replying 🙂 I have the share screen icon, and if I hit that, I can go straight into screen sharing. But when I've used this before (months ago!!) I could queue content, so where the screen on the left says "Add video or content from below" - I could click the SHARE button, l select a presentation, then it would appear under content (below the screens) and I could queue it, so it's ready to send live.
What I'd like to do is queue an introduction video which says "Thanks for joining, we'll be starting soon" that I can send it live while we're waiting for attendees to join and still be able to see the whole of my producer screen! Is this still a function?
If not, I might just need to rope in another producer to share their screen so that I can manage the queue while they share the content?! Thank you!
- BryanNyce
We have never supported the ability to queue shared content - the first time you share, you can select to have it available in the queue section, and then live - but once shared content is live, any additional sharing of content would indeed go directly to live. We have this is our backlog to address later this CY.
You can share your screen (or app, or second monitor) and still have the producer window available.
BryanNyce thanks Bryan, but I can't share my screen and still have the producer window available - that's the whole problem unfortunately... This Microsoft producer demo clearly shows that you can add a presentation to the CONTENT section at the bottom and then queue it, before sending it live: https://www.microsoft.com/en-us/videoplayer/embed/RE3lHs1?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us I can't do this because there is no SHARE button, so I can't upload a PowerPoint to the CONTENT section - the only option I have is at the top right, to share my screen immediately - which works but it means I can't see my producer screen or the Q&A box etc. I can only see the PowerPoint I'm sharing. And I can't work out why I don't have the SHARE button that features in the demo and that I've used before 😞
- BryanNyce
Laura2021 The reason you don't see that specific Share button (from the video) is because that is from the older version of the producer console. We released a new version (it pops out as well) which includes the new Share tray (which is in the upper right, as you noted). When I click this I am presented with a selection of which desktop/window I would like to share:
I can then select something (in this case my second monitor) and add it to the queue (notice my producer window is still available):
And then send it live. Now, a few other notes:1. Once desktop sharing is live, the next person to share content will automatically go live - that is by design, always been this way with Live Events (we don't have a way yet to queue up multiple screen shares).
2. You cannot upload a PowerPoint in a Live Event - we only support sharing of the desktop, or window/app.
What are you seeing when you start sharing? Does the producer window minimize to the call monitor in the lower right? If so, you can click that to bring the producer window back into focus.
- I have the same exact issue! I can't queue stuff if I use the top share button. Anything that is clicked from the top share is automatically sent to the live screen.
