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Missing presence status in Outlook
A couple of users don't see any presence status from Teams within Outlook. The checkbox within Teams is ticked but the option in Outlook is greyed out. It's working at half of the users (option in Ou...
You have to register Teams as your default chat app for Office, this can be done in Teams:
- click on your profile picture
- select settings
- in the section General you have to check the checkbox for Register Teams as chat app for Office
- it is applied automatically (no Ok button), you just have to restart your office applications
Solution: Reconfigure Teams to show user presence, using the following steps.
Step 1: Launch Microsoft Teams and click on Settings.
Step 2: Click on the General tab.
Step 3: Select the checkbox Register Teams as the chat app for Office
Regards,
Peter
Step 1: Launch Microsoft Teams and click on Settings.
Step 2: Click on the General tab.
Step 3: Select the checkbox Register Teams as the chat app for Office
Regards,
Peter