Forum Discussion

ThomasSteibl's avatar
ThomasSteibl
Brass Contributor
Apr 08, 2020
Solved

Missing presence status in Outlook

A couple of users don't see any presence status from Teams within Outlook. The checkbox within Teams is ticked but the option in Outlook is greyed out. It's working at half of the users (option in Ou...
outlook
presence status
  • djbaum's avatar
    djbaum
    Oct 16, 2020

    You have to register Teams as your default chat app for Office, this can be done in Teams:

    - click on your profile picture

    - select settings

    - in the section General you have to check the checkbox for Register Teams as chat app for Office

    - it is applied automatically (no Ok button), you just have to restart your office applications

     

djbaum's avatar
djbaum
Brass Contributor
Oct 16, 2020

You have to register Teams as your default chat app for Office, this can be done in Teams:

- click on your profile picture

- select settings

- in the section General you have to check the checkbox for Register Teams as chat app for Office

- it is applied automatically (no Ok button), you just have to restart your office applications

 

Swapnil_Goenka's avatar
Swapnil_Goenka
Copper Contributor
May 20, 2021
It worked form me. Just wait for 1min after check.
  • ChrisDeTrags's avatar
    ChrisDeTrags
    Copper Contributor
    Oct 26, 2023

    What worked for me was ticking this box in Teams:

    I started seeing the issue with users after upgrading to the new Teams (October 2023). A couple users were unable to tick on this box in the new teams (some glitch), so reverting them to Teams Classic and ticking the box worked.

    -chris

Resources