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Missing presence status in Outlook
A couple of users don't see any presence status from Teams within Outlook. The checkbox within Teams is ticked but the option in Outlook is greyed out. It's working at half of the users (option in Ou...
You have to register Teams as your default chat app for Office, this can be done in Teams:
- click on your profile picture
- select settings
- in the section General you have to check the checkbox for Register Teams as chat app for Office
- it is applied automatically (no Ok button), you just have to restart your office applications
You have to register Teams as your default chat app for Office, this can be done in Teams:
- click on your profile picture
- select settings
- in the section General you have to check the checkbox for Register Teams as chat app for Office
- it is applied automatically (no Ok button), you just have to restart your office applications
- It worked form me. Just wait for 1min after check.
What worked for me was ticking this box in Teams:
I started seeing the issue with users after upgrading to the new Teams (October 2023). A couple users were unable to tick on this box in the new teams (some glitch), so reverting them to Teams Classic and ticking the box worked.
-chris
- This worked for me!
djbaum Yes this is the right fix. It has worked for me. We use Cisco Jabber too. I signed out of Jabber and made this change in MS Teams. Outlook now shows MS teams IM presence status. However this option seems to be missing for Mac. What is the fix for Mac MS teams clients?
