Forum Discussion
Missing presence status in Outlook
- Oct 16, 2020
You have to register Teams as your default chat app for Office, this can be done in Teams:
- click on your profile picture
- select settings
- in the section General you have to check the checkbox for Register Teams as chat app for Office
- it is applied automatically (no Ok button), you just have to restart your office applications
MarcusB seems that it has been fixed my Microsoft with the latest Teams client update. Do you agree and have done some tests?
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"Teams presence in Outlook is supported on the Outlook 2013 desktop app and later."
https://docs.microsoft.com/en-us/microsoftteams/presence-admins
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FYI ThomasSteibl
Lars Roth We now have MS Teams v 1.3.00.19173 (updated on 8/14/20) with Outlook 365 (Buid 13029.20344). We had Skype for Business before MS Teams was deployed to all clients. Our presence in Outlook stopped working when SOB was removed. Is the fix you mentioned supposed to fix that scenario? Presence is working fine in Teams, but not showing in Outlook. Thanks