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sdewis's avatar
sdewis
Copper Contributor
Mar 16, 2020

Missing Navigation bar on the left

Hi,

 

1 of my users logs onto Microsoft Teams using the App or Chrome and the navigation bar on the left does not have Activity, Chat, Teams, Calendar, Calls, Files.

 

I have checked his profile against others and they are all the same, I have removed Teams from his laptop and relevant files and reinstalled and still no good, when i logon as his account on another laptop and use the app or web app it does the same. So the issue is his O365 profile, I have checked it everywhere on the O365 portal and Teams Admin Portal and cannot see anything different. Plus Teams always loads with the help screen and i cannot seem to get out of it. Please see attached screenshot.

 

 

 

 

16 Replies

  • Antonio_Nunez's avatar
    Antonio_Nunez
    Copper Contributor
    This issue is killing me I managed to use the web version in my organization. Still trying to find a solution for my desktop application. The experience on this si super poor the fact you don't have a way / menu to change view a side-bar is highly frustrating when you are trying to put out fires.
    • Dave_Read's avatar
      Dave_Read
      Copper Contributor
      i'm on a support desk and googled this for a caller and eventually worked out that from the office 365 portal rendering the way they needed, it was a local client issue as we're not getting calls from anyone else, so used the old ctrl+scrollwheel trick and that was the fix, it was zoomed in too much, she was unaware the "how" bit now fine and she'll use this in other Apps for quick view changes

      for me: solved 🙂
  • mardster13's avatar
    mardster13
    Copper Contributor

    sdewis 

    Hi. 

    Intermittently, I find that my Teams navigation items on the left fail to function. That is, if I'm in a chat and want to go back to other chats, the chat list not appear. I click around to see if it's a focus issue but to no effect. I then exit Teams and come back in and the functionality returns.

     

    Same condition applies to the list of Teams of which I am a member.

     

    Restarting Teams resolves...until the next time.

     

    I'm using a Mac with Catalina 10.15.5. Had same issue with earlier OSX versions. Running the Teams client. 

     

    Marden

    • rubyjanec's avatar
      rubyjanec
      Copper Contributor

      mardster13 i'm having the same issue but i 'quit' teams and reopen and it is still not resolved.  did you find a permanent fix?

      • Dave_Read's avatar
        Dave_Read
        Copper Contributor
        old and a bump really, but do you still have this problem, have you tried ctrl+mouse-wheel? it was a zoom issue for me and a few workers that this trick fixed it for. using it as an app snapped to the left of a wide-screen monitor, sometimes it's zoomed in to far and the app restricts views to the popped out items.
    • Dave_Read's avatar
      Dave_Read
      Copper Contributor

      i'm on a support desk and googled this for a caller and eventually worked out that from the office 365 portal rendering the way they needed, it was a local client issue as we're not getting calls from anyone else, so used the old ctrl+scrollwheel trick and that was the fix, it was zoomed in too much, she was unaware the "how" bit now fine and she'll use this in other Apps for quick view changes

      for me: solved 🙂 mardster13 

  • Npetes's avatar
    Npetes
    Copper Contributor

    sdewis I was testing this out yesterday 03/23/20 and we had a couple of employees that didn't have that either.  Any new trick or didn't it resolved itself?

     

    • sdewis's avatar
      sdewis
      Copper Contributor

      HiNpetes 

       

      It was a Microsoft issue and it resolved itself

       

      Thanks

  • Not the first one I’ve seen today! Lots of issues with Teams today! Keep an eye in the message center if you have access there
    • sdewis's avatar
      sdewis
      Copper Contributor

      adam deltinger 

       

      It has sorted itself, must have been a Microsoft Teams issue then.

       

      Thank you.

      • legeorge's avatar
        legeorge
        Copper Contributor

        hello  I am not too sure how this site works but ...

        I have a left navigation bar but the calendar app is not there.  I have clicked on the apps icon on the navigation bar but it is not there either.

         

        Might you suggest how to get the calendar app on the navigation bar?

         

        Thanks!

        sdewis 

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