Forum Discussion
Microsoft Teams wont detect built in web cam or USB web cam
We had this issue a month or so ago in our tenant, it seemed to affect those of us who are on the Insider Windows builds. We have Surface Books, so MS hardware, OS and Software. you would have thought that would be the safest option.
Anyway, about a month ago we started having Teams being unable to use the built in camera or any USB camera connected. Every other app could use it fine, including Teams in the browser. We tried everything to fix it without any success, and after another update it resolved itself. The timing of your issue makes me wonder if there was a bug in the initial insider version that has just gone live for general release, and the fix that we received in a later insider build is still to be deployed?
Sorry I can't give you a better answer, but we wasted a lot of time on this and it might save you doing so
