Forum Discussion

Copper Contributor

Jan 07, 2021

Microsoft Teams will not install on my desktop

Hello, My company recently started using Office 365 and Teams. I tried to download the Teams for Desktop from the office 365 webstite. But when I run the install program (Teams_windows_x64) it just ...

microsoft teams

ThereseSolimeno

Former Employee

Jan 07, 2021

Hello Chris_Reed_96 If this document doesn't help then you might want to reach out to our answers.microsoft.com tech support site for personalized attention: Troubleshoot Microsoft Teams installation and update issues on Windows - Microsoft Teams | Microsoft Docs

Chris_Reed_96
Copper Contributor
Jan 07, 2021
ThereseSolimeno Thank you for your help
- moraisjose
  Copper Contributor
  Jan 22, 2021
  Hi,
  
  I have the same problem.
  
  Chris_Reed_96, did the suggested solution work for you? What did you do?
  
  Thanks.
  - Chris_Reed_96
    Copper Contributor
    Jan 22, 2021
    Hello moraisjose,
    I tried that suggestion and I could not make it work. Now I plan to call Microsoft and ask for a tech to look at my pc and see if they can fix my problem.
    
    Thanks,
    Chris