Forum Discussion
Microsoft Teams webcam over RDP no longer working
Got it working. here is what fixed it for us:
Add this registry key to the session Host:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\AddIns\WebRTC Redirector]
"WebRTC Redirector Enabled"=dword:00000001
Uninstall "Teams Machine-Wide Installer" from the Control Panel
Download Teams from this link:
Install with these parameters:
msiexec /i "Teams_windows_x64.msi" /l*v teams.log ALLUSER=1 ALLUSERS=1
Then start Teams and test. For some reason I had to start and stop teams twice before it worked.
Let me know if that helped!
I'm guessing you're running in Media Optimization mode then with this fix? I've been up and running with Media Optimization mode "connected" but I don't like the drawbacks that come with it. Although, in the end, I guess you do have video but it torqued off a lot of people losing virtual backgrounds.
- mscott003Dec 28, 2020Copper Contributor
Turned out the next day the Session Host that were working stopped working and the process above would not resolve again. I have had several workign sessions with MS Teams Support and they have no clue at this point. I am suppose to "update the drivers on the the host today????" I will appease to just keep the process rolling.
- James AndersonJan 29, 2021Copper ContributorBump. MS, come on. It is ONLY Teams that exhibits this issue, so it's clearly not a remote desktop or USB camera issue since I can immediately do vid conf with ANY other service. How are we supposed to rely on Teams if it isn't working?