Forum Discussion
Microsoft Teams webcam over RDP no longer working
Got it working. here is what fixed it for us:
Add this registry key to the session Host:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\AddIns\WebRTC Redirector]
"WebRTC Redirector Enabled"=dword:00000001
Uninstall "Teams Machine-Wide Installer" from the Control Panel
Download Teams from this link:
Install with these parameters:
msiexec /i "Teams_windows_x64.msi" /l*v teams.log ALLUSER=1 ALLUSERS=1
Then start Teams and test. For some reason I had to start and stop teams twice before it worked.
Let me know if that helped!
- ITSenseiDec 21, 2020Copper Contributor
I'm guessing you're running in Media Optimization mode then with this fix? I've been up and running with Media Optimization mode "connected" but I don't like the drawbacks that come with it. Although, in the end, I guess you do have video but it torqued off a lot of people losing virtual backgrounds.
- mscott003Dec 28, 2020Copper Contributor
Turned out the next day the Session Host that were working stopped working and the process above would not resolve again. I have had several workign sessions with MS Teams Support and they have no clue at this point. I am suppose to "update the drivers on the the host today????" I will appease to just keep the process rolling.
- James AndersonJan 29, 2021Copper ContributorBump. MS, come on. It is ONLY Teams that exhibits this issue, so it's clearly not a remote desktop or USB camera issue since I can immediately do vid conf with ANY other service. How are we supposed to rely on Teams if it isn't working?