Forum Discussion
Tech_88
Apr 21, 2020Copper Contributor
Microsoft teams voice licencing question
Hi, Hoping someone could clarify the licencing requirements for teams voice searching around I find different answers, mainly the call queues and auto attendants. Users: E3+Phone System or E5...
LinusCansby
Apr 22, 2020MVP
Hi,
For users you need E1 or E3 + Phone System license or E5 to get PSTN calling features in Teams.
For Call Queues and Auto Attendants you only need the Phones System - Virtual User license. These are included when you buy and assign Phone System licenses to users.
For that voicemail user you need E3 + Phone System or E5, your could also use E1 + Exchange Online Plan 2 + Phone System.