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YKChong's avatar
YKChong
Copper Contributor
Jan 06, 2022

Microsoft Teams Video Call Black Screen on Windows 11

Hi,

 

I'm having issue while using Microsoft Teams App Video Call function. The screen remains black while i turn on the camera. This Microsoft Teams App is a Windows 11 version. The Settings of camera on my computer have set to 'Allow' access to the App. Appreciate helps on this issue. Thanks! 

 

microsoft teams
  • eliiz's avatar
    eliiz
    Copper Contributor
    Nov 15, 2022

    I have the same problem. Have you found a solution for this?

  • DucoDV's avatar
    DucoDV
    Copper Contributor
    Jan 14, 2022

    Same issue here, however on Mac.

    Resetting settings/fresh install does not work.

    • DucoDV's avatar
      DucoDV
      Copper Contributor
      Jan 14, 2022
      Got it to work my first opening teams in google Chrome, open the screen to join the meeting, which does display the camera in the browser.
      Then before joining open up the Teams application, join the same meeting, camera should load and you can join with the application and working camera.

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