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Microsoft Teams Version 1.5.00.8773 (64-bit) - incoming video replaced with white screen
After Teams automatically updated to this version on my laptop, when I join a meeting all incoming video feeds are displayed/replaced by a plain white screen. I am confident it is a problem with this version of Teams because my colleagues on the same version have the same problem and I did not have it when I was on the previous version. (Laptops are running Win 10 Enterprise, mine is running version 10.0.19044, build 19044.)
This makes Teams completely unworkable as a video meeting tool. When will this be fixed please?
- Great! Another interim solution is to disable GPU acceleration and restart Teams.
17 Replies
- Some of our customers are having the exact same problem.
One workaround we used was to remove the entire folder under "C:\Users\%username%\AppData\Roaming\Microsoft\Teams".
Hopefully MS releases a fix soon! - Same problem for a colleague of mine, solved.
Do these checks:
- login on office.com, open Teams and check that you are not on the teams.live.com domain
- clear the computer cache- Great! Another interim solution is to disable GPU acceleration and restart Teams.
- I get the same white screens and it really makes it difficult to use Teams to its full extent.
- Had the same issue on a MacPro. As work around I use the Together Mode is not perfect but i can see the others.
Pernille-Eskebo please fix it soon.
