Forum Discussion
Solved
Microsoft Teams Version 1.5.00.8773 (64-bit) - incoming video replaced with white screen
After Teams automatically updated to this version on my laptop, when I join a meeting all incoming video feeds are displayed/replaced by a plain white screen. I am confident it is a problem with this...
- Great! Another interim solution is to disable GPU acceleration and restart Teams.
We have the same issue, opened a premier ticket and was told to clear the cache which is a temp fix for a few people. Not sure how long it will last for others. We just wrote a script for people to click on for now.
Anthony_Powell are you on Mac? Can you list for me how you cleared your cache. It dint seem to work for me after clearing the cache, as well as downgrading to an older version of teams.
I did the following to clean the cache:
rm -rf ~/Library/Caches/com.microsoft.teams rm -rf "~/Library/Application Support/Microsoft/Teams/"
