Forum Discussion
AleksiBe
Dec 31, 2020Copper Contributor
Microsoft Teams user status unknown
Hello, I have a problem with a single Windows 10 device where Teams user status is shown "Status unknown". It shows the user and other users status unknown. For other users that user is shown Off...
amajeed
Dec 20, 2021Copper Contributor
I found an easy method to resolve the above issue. No need re installation or do many things in power shell.
1. Sign out from Team (Only Team application)
2. Inform Admin to remove the Team license from portal.
3. After save, wait for some time and assign the same license again.
4. Login in the use system.
The status show Green or what you want to set.
Note: Before do the all above, please check the web team version also. if all behave the same the above solution will work. I try for two of my uses.
1. Sign out from Team (Only Team application)
2. Inform Admin to remove the Team license from portal.
3. After save, wait for some time and assign the same license again.
4. Login in the use system.
The status show Green or what you want to set.
Note: Before do the all above, please check the web team version also. if all behave the same the above solution will work. I try for two of my uses.