Forum Discussion
Microsoft Teams user status unknown
Hello, I have a problem with a single Windows 10 device where Teams user status is shown "Status unknown". It shows the user and other users status unknown. For other users that user is shown Off...
The problem is actually related to network somehow. We tested this device connecting to mobile hot spot and Teams status showed correctly. The confusion is that this same network doesn't seem to prevent other devices from connecting to Teams normally. So this might be something driver related I suppose?
Hi AleksiBe, yes, that the network is causal is very likely. If you switch the network, software, policies and operating system are still the same, only the physical connection to the network changes.
Is the system wired to the LAN when you have this issues? Is it possible to plugin the network cable from another station to make some cross checks?
Thanks AleksiBe, four your feedback.