Forum Discussion
Microsoft Teams user status unknown
AleksiBe, you can also try out a public preview of the new connectivity analyser for Office 365 services:
Microsoft 365 network connectivity test tool (preview) - Microsoft 365 Enterprise | Microsoft Docs
My understanding of the tool: you login into your M365 Admin centre and initiate a connectivity test. You must download a connectivity package which runs from your device and upload the connectivity data to the M365 Admin Center. Here you can analyse the results.
The problem is actually related to network somehow. We tested this device connecting to mobile hot spot and Teams status showed correctly. The confusion is that this same network doesn't seem to prevent other devices from connecting to Teams normally. So this might be something driver related I suppose?
Hi AleksiBe, yes, that the network is causal is very likely. If you switch the network, software, policies and operating system are still the same, only the physical connection to the network changes.
Is the system wired to the LAN when you have this issues? Is it possible to plugin the network cable from another station to make some cross checks?
