Forum Discussion
Microsoft Teams user status unknown
Hello, I have a problem with a single Windows 10 device where Teams user status is shown "Status unknown". It shows the user and other users status unknown. For other users that user is shown Off...
Hi AleksiBe, it sounds strange. Do you have the option to login the user on the Teams Mobile App? Is it a fresh enabled user for Microsoft Teams? Is the issue new or did it never work? For me it sounds like there is an issue with the Teams user object itself.
The issue is concerning every Office 365 account we have signed into Teams with this particular device. Using my own laptop for example the issue doesn't exist.
As I mentioned before this had worked in the past. The problem started last friday and was "fixed" for a moment after a reset for the device.