Forum Discussion
Microsoft Teams unable to add 'contacts' to a 'contact group'
Hi there community. I want to see if anybody else has experience with this because a MS Teams Support Tech just told me something that made my head spin. I'll preface the following by sayin...
- Look up Their Name First. Several users could fix this error by simply searching for the problematic user's name in the Teams search window. So, before you try to add them to your group, look up their name first and click on their profile. Then, check if you can add them without getting the same error again.
Regards,
Rachel Gomez
Look up Their Name First. Several users could fix this error by simply searching for the problematic user's name in the Teams search window. So, before you try to add them to your group, look up their name first and click on their profile. Then, check if you can add them without getting the same error again.
Regards,
Rachel Gomez
Regards,
Rachel Gomez
Hi Rachel. This solution doesn't work (not sure why StaceeFrane has indicated it's the best response). I can look up this person in Contacts, but not in the Groups page. When you say "look up their name first" where are you looking this up?
