Microsoft Teams Search function does not work properly
- DeletedJun 21, 2023
Hi TunMMF,
If you're having trouble finding a Teams group or its members by typing their names in the search bar, here are a few steps you can take to troubleshoot and potentially resolve the issue:
1. Check search scope: Make sure you are searching within the appropriate scope. By default, Teams search is set to "All" which includes messages, people, and files. However, you can narrow down your search by selecting the desired scope such as "Messages," "People," or "Files" using the filters available in the search results page.
2. Verify permissions: Ensure that you have the necessary permissions to access the Teams group and view its members. If you don't have the appropriate access rights, you may not be able to find or view the group and its members through the search function.
3. Confirm spelling and keywords: Double-check the spelling of the Teams group name and member names you are searching for. Also, try using different keywords or variations to improve search results. It's possible that a slight misspelling or different keyword might yield better results.
4. Test on different platforms: If you're using the Teams desktop application, try accessing Teams through a different platform such as the web version or mobile app. This can help determine if the issue is specific to a particular platform or if it persists across different devices.
5. Restart the application: Close and restart the Teams application. Sometimes, restarting the app can resolve temporary glitches or issues that may be affecting the search functionality.
6. Update Teams app: Ensure that you are using the latest version of the Teams application. Check for any available updates and install them if necessary. Updates often include bug fixes and improvements that can address search-related issues.
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