Forum Discussion
Goibs
May 16, 2022Copper Contributor
Microsoft Teams Room MTR - TAP Screen goes black and the TAP screen is then show on the TV
Setup is a NUC - TAP Rally system with Cat5e KITS Over the past two weeks we have numerous rooms will the following issue, you join the meeting and TAP Screen goes black and the TAP screen is the...
WinMacAndCheese
Aug 22, 2022Copper Contributor
We had this same issue within our organization. We learned we must use a USB-C to HDMI adapter on the NUC. There's a known issue with the HDMI port on our NUC. We have done this, and it seemed to correct the problem.
I hope this helps. Goibs
- GoibsAug 22, 2022Copper Contributor
thanks WinMacAndCheese we've been stable since updating the HDMI firmware on the nucs.
Just waiting for next update to break everything 😅