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AtanasM's avatar
AtanasM
Iron Contributor
Nov 29, 2022
Solved

Microsoft Teams Phone Resource Account subscription

I am trying to buy Microsoft Teams Phone Resource Account, but cannot find this subscription at: Microsoft 365 admin center > Billing > Purchase services > Add-ons.

What is the reason for that?

Related link;

https://learn.microsoft.com/en-us/microsoftteams/teams-add-on-licensing/virtual-user

  • AtanasM ahh thank you.  I will contact our partner and ask them to sort.  cheers!

  • TKeane's avatar
    TKeane
    Copper Contributor

    AtanasM Any joy with finding the 'Microsoft Teams Phone Resource Account' licenses?  I also can't find any, so am having to allocate a Teams Phone License.
    Cheers 

    • AtanasM's avatar
      AtanasM
      Iron Contributor
      TKeane I found that if the Phone System license was purchased by a partner, the 'Microsoft Teams Phone Resource Account' add-on should be also purchased by a partner.
      • TKeane's avatar
        TKeane
        Copper Contributor

        AtanasM ahh thank you.  I will contact our partner and ask them to sort.  cheers!

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