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Rob-CTL's avatar
Rob-CTL
Iron Contributor
Oct 31, 2023

Microsoft Teams Phone and calling plans for users not in a calling plan region?

Hi,

 

I am just after a bit of calcification around Teams Phone and calling plans.  I have a user that is physically located in a country that doesn't have a supporting Calling Plan from Microsoft.  However they will be doing sales/support calls with customers who are based mainly in the USA.  If I set this users location to US in Office 365 can I assign them a standard Domestic plan and a US telephone number and will they be able to call US numbers?

 

Thanks

calling plan
microsoft teams
Phone
  • Deleted's avatar
    Deleted
    Nov 01, 2023

    HelloRob-CTL 

    welcome to the Microsoft community, my name is Recep I'll be happy to help you today.

    I understand that you have some users that is physically located in a country that doesn't have a supporting Calling Plan from Microsoft however you want to set this users location to US in Office 365 and then assign them a standard Domestic plan and a US telephone number and will they be able to call US numbers?

    Yes, they will be able to make calls to US numbers as far as you already set their location to US in office 365.

     

    Refrence article: Country/region availability - Audio Conferencing, Calling Plans - Microsoft Teams | Microsoft Learn

     

    If I have answered your question, please mark your post as Solved

    If you like my response, please give it a Like :smile:

    Appreciate your Kudos! Proud to contribute! ğŸ™‚

     

  • Deleted's avatar
    Deleted
    Nov 01, 2023

    HelloRob-CTL 

    welcome to the Microsoft community, my name is Recep I'll be happy to help you today.

    I understand that you have some users that is physically located in a country that doesn't have a supporting Calling Plan from Microsoft however you want to set this users location to US in Office 365 and then assign them a standard Domestic plan and a US telephone number and will they be able to call US numbers?

    Yes, they will be able to make calls to US numbers as far as you already set their location to US in office 365.

     

    Refrence article: Country/region availability - Audio Conferencing, Calling Plans - Microsoft Teams | Microsoft Learn

     

    If I have answered your question, please mark your post as Solved

    If you like my response, please give it a Like :smile:

    Appreciate your Kudos! Proud to contribute! ğŸ™‚

     

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