Forum Discussion
Hatake242
Jul 28, 2020Copper Contributor
Microsoft Teams not opening after windows 10 update
Good Morning Everyone, I have two users who had an update yesterday for windows 10 and now their Microsoft Teams app are not opening anymore. What is strange, is that their teams folder is missi...
- Jul 29, 2020
Hi Everyone,
Update - I have fixed the issue for both my users.
I uninstalled the teams machine-wide installer
I uninstalled teams
Deleted the folders in AppData\Local\Microsoft - Both the main profile and the local profile
"Teams" folder
"TeamsMeetingAddin" folder
"TeamsPresenceAddin" folder
Deleted the folder in AppData\Roaming - Both the main profile and the local profile
"Microsoft Teams" folder
and in AppData\Roaming\Microsoft - Both the main profile and local profile
"Teams" folder.
Restarted the computer, logged the user back into their main profile, installed teams and now it works.
Regards,