Forum Discussion
S_Khan1020
Apr 19, 2020Copper Contributor
Microsoft Team's Member Login Issue
I am using ms teams for my academy. I have added many users and provided the login id and password, and after login, they changed their password. But after this step whenever they try to log in they ...
PeterRising
Apr 19, 2020MVP
Hi, are the users within your O365 tenant, or are they external? If external, do you have guest access allowed for the Team?
S_Khan1020
Apr 19, 2020Copper Contributor
- PeterRisingApr 19, 2020MVP
- S_Khan1020Apr 19, 2020Copper ContributorPeterRising
I think they have Microsoft Exploratory Licence only under o365 e1.
I can not tell you more because of my Upgradation processing, so I can not login into my admin panel.- PeterRisingApr 19, 2020MVP
Have the users only tried this using the Teams App on mobile device? Do they get the same issue if they try via browser at teams.microsoft.com?
- PeterRisingApr 19, 2020MVP
Oh, also, when they login to Teams, do they get the option to choose "Work or school account" or "personal account"?
They need to choose work or school account if they get a choice like that?
- S_Khan1020Apr 19, 2020Copper ContributorNo, they don't. I think I am registering them in my org. That is why.
I am new to this software so I don't know much about this.