Forum Discussion
dwpenney
Jan 25, 2021Copper Contributor
Microsoft Teams Mac OSX: Authentication: Auth incomplete after 10 minutes
Hey everyone, I am having an issue setting up Teams on a 'new' (to me) Mac. This Mac has been cleaned with a fresh install of 10.15.7 (Catalina) and is sitting next to my older Mac. Teams is working...
- Feb 11, 2021
For future users searching and somehow stumbling on this thread though search engine magic the issue is now resolved. I spent a few hours on the phone with a Microsoft Tech Support Rep and we found that decoupling the 'Personal' account from the 'Work/School' account was the key. In my case, my work address had both assigned to it (due to a configuration/update problem with our IT group a few years ago).
dwpenney
Jan 27, 2021Copper Contributor
@For anyone that can help, I did a complete factory reset of the new Mac and as soon as it booted, I tried to install Teams - nothing else. Same issue. How can I get support for Teams?