Forum Discussion
Microsoft Teams Mac OSX: Authentication: Auth incomplete after 10 minutes
For future users searching and somehow stumbling on this thread though search engine magic the issue is now resolved. I spent a few hours on the phone with a Microsoft Tech Support Rep and we found that decoupling the 'Personal' account from the 'Work/School' account was the key. In my case, my work address had both assigned to it (due to a configuration/update problem with our IT group a few years ago).
Hello,
I also had quite a few authentication issues on Teams on Mac Os with the new version of Catalina. If ever this article can help you solve your problem, I tested them on my end and it works, it's like a reboot of the application in a more thorough way : https://www.oto-technology.fr/resolved-macos-teams-does-not-answer-and-does-not-open/
Let me know if this solution works for you
Best !
Hello Alexversak65
Thank you for your response. I did try almost all of the steps in that page for the clean re-install. I did not see any change in the behaviour from what I was experiencing before. Same error in the logs.
On my other Mac, I am running the same version of Catalina ... which makes this error weird.
A couple of points that did not match up from the article you linked:
- In my keychain, there is no mention of Teams. I am not sure I am getting through to the servers far enough for the authentication to complete. I am getting prompted for my username but not reaching the part where I am asked for my password;
- I did not do was upgrade to Bug Sur yet ... but maybe I have to try that to rule it out as well;