Forum Discussion

Joonatan Heiskanen's avatar
Joonatan Heiskanen
Copper Contributor
May 29, 2017

Microsoft Teams Lost group chat

Hi,   I was a part of some group chats (a chat with multiple people, not a team), but they have been inactive for 2+ weeks now. During this time I received plenty of private chat messages and my c...
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microsoft teams
Deleted's avatar
Deleted
Dec 13, 2017

This same thing happened to me and I ended up here. I tried looking all over Teams to find that old group, but I found nothing. I decided to create a new group with the same people. After doing so, I was shown the group chat history. Luckily for me the group only had 4 people. This may be difficult if you can't remember everyone who was in the group.

 

TL;DR start a new chat that has everyone from the original group chat.

Berney's avatar
Berney
Brass Contributor
Aug 02, 2018

I have a user that the same thing happened to. Microsoft care to respond to this. The user seems to have lost a bunch of their recent chats and dropped out of all group chats. Once she reconnects with an individual, the history reappears, but she doesn't know all the membership on the group chats to get that history back. Any ideas?

 

Berney