Forum Discussion

Copper Contributor

Oct 29, 2020

Microsoft teams issue with mic - mac-air

Hi I am using Microsoft teams for the classes. However, it seems like there is a problem with my mic. Other people cannot hear me. And I don't know what is the problem with it. Can you advise...

microsoft teams

Dabin

Copper Contributor

Oct 30, 2020

Hi PeterRising

I tried both ways, my earphone and built-in mic on mac book. But both ways didn't work.

I used these in other software (e.g. zoom ). So, it doesn't seem like they have problems.

I also tried redownloading the Microsoft teams. But the mic still doesn't work.

Thank you

Dabin

PeterRising

MVP

Oct 30, 2020

Dabin

OK, is your Mac OS fully up to date please?

Dabin
Copper Contributor
Oct 30, 2020
PeterRising

Yes, It is
Dabin
- PeterRising
  MVP
  Oct 30, 2020
  Dabin
  
  OK, how about trying it from the web client - https://teams.microsoft.com
  - Dabin
    Copper Contributor
    Oct 31, 2020
    PeterRising
    
    I will see how it goes and update you if it works!
    
    Thank you
    Dabin