Forum Discussion

Copper Contributor

Sep 29, 2020

Solved

Microsoft Teams: issue with being a member

Hello, I'm having an issue with Microsoft Teams. My professor added me as a team member but Microsoft teams is saying I'm not a team member. My professor said she added me as a team member but...

microsoft teams

PeterRising
Sep 29, 2020
jennyhpearce

OK, so definitely an account / access problem as opposed to a device issue. Is your Professor the IT Administrator. Can you ask her to share some more information on how she has added you to the Team? Could she possibly share some screenshots of the steps she took to add you? If not, then I would suggest that you ask your Professor to open a support ticket directly with Microsoft so they can troubleshoot this further for you.

jennyhpearce

Copper Contributor

Sep 29, 2020

Yes, I still have the same problem whether I use the app or a browser.

PeterRising

MVP

Sep 29, 2020

jennyhpearce

OK, so definitely an account / access problem as opposed to a device issue. Is your Professor the IT Administrator. Can you ask her to share some more information on how she has added you to the Team? Could she possibly share some screenshots of the steps she took to add you? If not, then I would suggest that you ask your Professor to open a support ticket directly with Microsoft so they can troubleshoot this further for you.

jennyhpearce
Copper Contributor
Sep 29, 2020
PeterRising
I will get in contact with my professor and relay this information. Thank you very much for your help.