Forum Discussion
Microsoft Teams: issue with being a member
OK, so definitely an account / access problem as opposed to a device issue. Is your Professor the IT Administrator. Can you ask her to share some more information on how she has added you to the Team? Could she possibly share some screenshots of the steps she took to add you? If not, then I would suggest that you ask your Professor to open a support ticket directly with Microsoft so they can troubleshoot this further for you.
PeterRising She added me a month ago. I am able to join the video calls, but can't access the chat or the 'teams space.'
I am using the teams app on my macbook air.
Do you still have the problem if you try the same from teams.microsoft.com via browser on your Mac?
Yes, I still have the same problem whether I use the app or a browser.