Forum Discussion
jennyhpearce
Sep 29, 2020Copper Contributor
Microsoft Teams: issue with being a member
Hello, I'm having an issue with Microsoft Teams. My professor added me as a team member but Microsoft teams is saying I'm not a team member. My professor said she added me as a team member but...
- Sep 29, 2020
OK, so definitely an account / access problem as opposed to a device issue. Is your Professor the IT Administrator. Can you ask her to share some more information on how she has added you to the Team? Could she possibly share some screenshots of the steps she took to add you? If not, then I would suggest that you ask your Professor to open a support ticket directly with Microsoft so they can troubleshoot this further for you.
PeterRising
Sep 29, 2020MVP
- jennyhpearceSep 29, 2020Copper Contributor
PeterRising She added me a month ago. I am able to join the video calls, but can't access the chat or the 'teams space.'
- PeterRisingSep 29, 2020MVP
- jennyhpearceSep 29, 2020Copper Contributor
I am using the teams app on my macbook air.