Forum Discussion

skhetcho's avatar
skhetcho
Copper Contributor
Jun 05, 2020

Microsoft Teams integraions fail to connect with many applications

Hello everyone, I hope you are doing well. Recently, I have decided to move on and start using Microsoft Teams within my team. On a daily basis we use multiple integrations including Zapier, Zoom, an...
Bots
Integrations
microsoft teams
zapier
zoom
skhetcho's avatar
skhetcho
Copper Contributor
Jun 09, 2020

PDostiyar Thanks for the reply. Actually none of the integrations worked. As I mentioned previously, I created a new account on a new email just to see if the integrations would work. They didn't so I am not sure how would that be different from deleting the integrations and trying again.

For example. Zoom integrated > asks to sign int > "happy zooming" > go back and @zoom start > asks to sign in > signs in > message saying "something went wrong"

 

Thanks again.

PDostiyar's avatar
PDostiyar
Bronze Contributor
Jun 09, 2020

skhetchoohh really I am not sure if that is the Teams or the app itself, or even it could be your computer you are trying to do it,

 

have you ever tried configuration on another computer or on the web version of MS Teams?

  • skhetcho's avatar
    skhetcho
    Copper Contributor
    Jun 11, 2020

    PDostiyar Yes! I did try it with the web version. I am 100% sure it is not my PC as I also tried it from a different PC. Also I thought this might be happening because It is not a paid account. So I tried to upgrade to a paid account and I faced this error as well

    I am getting this message for the freshly created account as well as the company account. It's just a problem after a problem.

    Thank you and kind regards.

    • PDostiyar's avatar
      PDostiyar
      Bronze Contributor
      Jun 11, 2020

      skhetchowill when it comes to your paid account that should work if not I would suggest opening a ticket with those products I am not sure if you got paid or free account there which will affect their support model.

      besides the screenshot, you attached seems that it is a new free account I believe.

       

      Lastly for your once you get feedback from zoom and others if that is not helpful or if there is no problem from them opening a ticket to Microsoft for your paid one will be an option too.

Resources