Forum Discussion
Microsoft Teams Giphy is not working/loading in Application or web?
Current status: We're looking into recent update that may be causing an issue with the Giphy feature.
MicrosoftThis is a known issue; is now resolved was on Giphy's end.
A recent Giphy Content Delivery Network update resulted in a certificate problem, causing the impact.
Hi Rebecca, turns out the problem is with my company, they recenlty migrated us to Zscaler. On the web app version of Teams everything works fine, but for the desktop app the Giphy support is not working. They are telling me that they need the address to where the desktop app points to Giphy in order to include it on the white list. Can you help me with that??
Rodrigo Gonzalez we had the same issue, adding .giphy.com to the zscaler SSL bypass list fixed this.
- David Rosenthal
Look in the FQDN section, last entry is for giphy.
David Rosenthal I can not find Giphy.com anywhere in the given URL - please highlight for me. Thanks
- Hi David, I checked the FQDN section, do you mean the *.powerapps.com? or all of the 3 entries (*.azure-apim.net, *.flow.microsoft.com, *.powerapps.com) ?
Thanks David! this is exactly what I was looking for. I hope they fix the problem soon, I really miss the gifs.
Does anyone know if they have fixed this problem? It was working for our users, and now it is spinning wheels & not loading.
