Forum Discussion

Deleted's avatar
Deleted
May 01, 2017

Microsoft Teams Giphy is not working/loading in Application or web?

Anyone else expierencing this? Just a blank prompt with a loading circle displays.
microsoft teams
  • Elissa Chambers's avatar
    Elissa Chambers
    May 01, 2017

    Current status: We're looking into recent update that may be causing an issue with the Giphy feature.

Rebecca Valdivia's avatar
Rebecca Valdivia
Icon for Microsoft rankMicrosoft
May 01, 2017

This is a known issue; is now resolved was on Giphy's end. 

 

A recent Giphy Content Delivery Network update resulted in a certificate problem, causing the impact.

Patrick Brennan's avatar
Patrick Brennan
Copper Contributor
May 01, 2017

Nope.  It is NOT resolved.

  • Muliadi Jeo's avatar
    Muliadi Jeo
    Copper Contributor
    Oct 14, 2017

    It is not working still here.  I am still seeing only progress load circle.

    • Dominik Schneider's avatar
      Dominik Schneider
      Copper Contributor
      Apr 26, 2018
      We too have this problem with animated gifs. In preview they are animated, but as soon as they are posted one just can see the first frame, when pushing the play button the gif goes black.
      • Amine Amrani's avatar
        Amine Amrani
        Copper Contributor
        May 03, 2018
        We have the exact same issue. Was the resolved ?

  • David Rosenthal's avatar
    David Rosenthal
    Icon for Microsoft rankMicrosoft
    May 02, 2017

    Resolved for us. If you're still having issues, I'd try signing out of Teams completely and back in again. Think of sign out as a reboot for Teams.

    • Rodrigo Gonzalez's avatar
      Rodrigo Gonzalez
      Copper Contributor
      May 02, 2017

      I tried that, still not working.

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