Forum Discussion
Microsoft Teams Giphy is not working/loading in Application or web?
Anyone else expierencing this? Just a blank prompt with a loading circle displays.
Current status: We're looking into recent update that may be causing an issue with the Giphy feature.
Hello,
I have found a solution for it.
You need to make sure you have the latest drivers as well as this windows update.
Intel Corporation - Display - 10/16/2017 12:00:00 AM - 20.19.15.4835
https://www.catalog.update.microsoft.com/Search.aspx?q=20.19.15.4835
Should fix the issue. I've tried it in more than once device and it has worked.
Hope it works for you.
Thanks for the hint! The driver you referenced to is for newer chipsets, but I'll try to update the Intel 4000 driver. I had a first look and noticed, that the notebook also has a dedicated graphics chip which might cause the issue. I'll look into that too and give you feedback.