Forum Discussion
Microsoft Teams Giphy is not working/loading in Application or web?
Anyone else expierencing this? Just a blank prompt with a loading circle displays.
Current status: We're looking into recent update that may be causing an issue with the Giphy feature.
Hello,
I have found a solution for it.
You need to make sure you have the latest drivers as well as this windows update.
Intel Corporation - Display - 10/16/2017 12:00:00 AM - 20.19.15.4835
https://www.catalog.update.microsoft.com/Search.aspx?q=20.19.15.4835
Should fix the issue. I've tried it in more than once device and it has worked.
Hope it works for you.
We had this issue a while back, and found that giphy was being blocked at the proxy level of our environment -- not sure if that is the same issue you are facing, but might not be a bad idea to take a look at!
Thanks Sara, I already checked this by using a cellular phone hotspot, with deactivated firewalls on the machine - unfortunately to no avail.
