Forum Discussion

Copper Contributor

Sep 01, 2020

Solved

Microsoft Teams Freezes PC

I have observed that the Microsoft Teams desktop app freezes my HP laptop. This is the 3rd experience on this laptop and the laptop is newly purchased, running on Windows 10 Home edition, has a RAM of...

calling

Vesa Nopanen
Sep 01, 2020
MichelleDuru

Sounds like laptop specs. Have you tried calls with camera off? Using background picture/blur or together more consumes more processor power and that Graphics combined with only 4GB of memory isn't a very powerful combination. It will result using your disk for more memory which usually adds up on freezing the system.

You can also try Teams settings "Disable GPU hardware acceleration" to see if it helps.

Vesa Nopanen

MVP

Sep 01, 2020

MichelleDuru

Sounds like laptop specs. Have you tried calls with camera off? Using background picture/blur or together more consumes more processor power and that Graphics combined with only 4GB of memory isn't a very powerful combination. It will result using your disk for more memory which usually adds up on freezing the system.

You can also try Teams settings "Disable GPU hardware acceleration" to see if it helps.

Ishaan_Muley

Copper Contributor

Nov 26, 2021

Hey dude, i tried everything i have improved my specs (12 gb ram, 270 gb SSD, 1.5 TB HDD and even Vega 8 graphics with Ryzen 3 3100 proccesor and Windows 11 Home single language) pls help me with this problem (i am a student from upper primary in India) NOTE: This is not a prank