Forum Discussion
MichelleDuru
Sep 01, 2020Copper Contributor
Microsoft Teams Freezes PC
I have observed that the Microsoft Teams desktop app freezes my HP laptop. This is the 3rd experience on this laptop and the laptop is newly purchased, running on Windows 10 Home edition, has a RAM of...
- Sep 01, 2020
Sounds like laptop specs. Have you tried calls with camera off? Using background picture/blur or together more consumes more processor power and that Graphics combined with only 4GB of memory isn't a very powerful combination. It will result using your disk for more memory which usually adds up on freezing the system.
You can also try Teams settings "Disable GPU hardware acceleration" to see if it helps.
Sharanam_Shah
Jul 22, 2021Copper Contributor
I have an 8 GB RAM Laptop along with a 2 GB Graphic Card and AMD Ryzen 3 CPU.I am facing the same issue in between calls.Already tried reinstalling it and also disabled the GPU Hardware Acceleration.Still facing the same issue.Though I didn't face this on my old laptop with Intel HD 4000