Forum Discussion
Microsoft Teams Freezes PC
- Sep 01, 2020
Sounds like laptop specs. Have you tried calls with camera off? Using background picture/blur or together more consumes more processor power and that Graphics combined with only 4GB of memory isn't a very powerful combination. It will result using your disk for more memory which usually adds up on freezing the system.
You can also try Teams settings "Disable GPU hardware acceleration" to see if it helps.
I have a Dell laptop with an i7 CPU with 16gb RAM and an Nvidia graphics card, Nvidia drivers up to date, enough spare disk space, everything up to date in Windows Update, GPU option off in Teams, etc. I get a weird type of freezing - I can't switch between apps with my mouse, can't select anything in another window although I can Alt Tab between them. Only way to get out of it is a reboot or press Control Alt Delete (thanks Bill Gates and MSDOS:-), select Task Manager, then my mouse works, kill Teams and voila, all works again!