Forum Discussion
Microsoft Teams Freezes PC
- Sep 01, 2020
Sounds like laptop specs. Have you tried calls with camera off? Using background picture/blur or together more consumes more processor power and that Graphics combined with only 4GB of memory isn't a very powerful combination. It will result using your disk for more memory which usually adds up on freezing the system.
You can also try Teams settings "Disable GPU hardware acceleration" to see if it helps.
I have the same problem with Microsoft Teams although my laptop has a hard disk type SSD and the size of rams 16 GB and the operating system on it is Windows 10 latest version, the camera is closed by default, the program always freezes immediately while launching. That's why I think the problem in the program itself and should be resolved.
thanks for your care.
Hi, I had same situation with one difference: on HP laptop (8 GB memory, 1TB hdd) add teams. Start meet, but after some time totally freeze whole laptop. But before I use tablet (2GB ram, 32GB eMMC) with slow reaction but without problems with teams freezing. Where is difference? At the end, I found difference in teams version: 32 bit versus 64 bit. There is 64 bit version on laptop and 32 bit version on tablet. I tried to found 32 bit version of teams (not on Microsoft page, but actual) and voila - it's running and stable! So solution for my case is 32 bit version of teams.
- madmaddy925Oct 13, 2021Copper Contributorhow to install 32 bit version of teams on 64 bit lap? pls help
- sekajApr 14, 2021Copper Contributor
So my last answer was not correct. I had still problem with freeze after meet start. So I checked forbiddent graphic acceleration and restart teams and now I had two teams meet without problem. I still running on 32 bit version, but I will try 64 bit version in future.