Forum Discussion
MichelleDuru
Sep 01, 2020Copper Contributor
Microsoft Teams Freezes PC
I have observed that the Microsoft Teams desktop app freezes my HP laptop. This is the 3rd experience on this laptop and the laptop is newly purchased, running on Windows 10 Home edition, has a RAM of...
- Sep 01, 2020
Sounds like laptop specs. Have you tried calls with camera off? Using background picture/blur or together more consumes more processor power and that Graphics combined with only 4GB of memory isn't a very powerful combination. It will result using your disk for more memory which usually adds up on freezing the system.
You can also try Teams settings "Disable GPU hardware acceleration" to see if it helps.
P_K725
Feb 09, 2021Copper Contributor
MichelleDuruI have the same problem with Dell laptop W10 pro, including the audio of the calls is unaffected. Just uninstall.
- StreetwiseFeb 10, 2021Copper Contributor
@I'm joining in too... HP Z820, 96GB RAM, dual GeForce760 (6GB ea).
50% of the time when I click on "end" on a Teams call, the computer freezes right after. The only remedy is a hard reboot with the power button. SO annoying.
- P_K725Feb 10, 2021Copper Contributor
StreetwiseMy W10 pro completely freezes during the call or even on chat, on average twice a month,
an option is to use web GUI.