Forum Discussion
MichelleDuru
Sep 01, 2020Copper Contributor
Microsoft Teams Freezes PC
I have observed that the Microsoft Teams desktop app freezes my HP laptop. This is the 3rd experience on this laptop and the laptop is newly purchased, running on Windows 10 Home edition, has a RAM of...
- Sep 01, 2020
Sounds like laptop specs. Have you tried calls with camera off? Using background picture/blur or together more consumes more processor power and that Graphics combined with only 4GB of memory isn't a very powerful combination. It will result using your disk for more memory which usually adds up on freezing the system.
You can also try Teams settings "Disable GPU hardware acceleration" to see if it helps.
alinc2003
Jan 20, 2021Copper Contributor
I have the same laptop, the same problems. For a good amount of time it worked good, but now it freezes again. When I bought this laptop I said ''I think it will be perfect for online classes'', but apperently...MichelleDuru