Forum Discussion
Solved
Microsoft Teams Freezes PC
I have observed that the Microsoft Teams desktop app freezes my HP laptop. This is the 3rd experience on this laptop and the laptop is newly purchased, running on Windows 10 Home edition, has a RAM of...
Sounds like laptop specs. Have you tried calls with camera off? Using background picture/blur or together more consumes more processor power and that Graphics combined with only 4GB of memory isn't a very powerful combination. It will result using your disk for more memory which usually adds up on freezing the system.
You can also try Teams settings "Disable GPU hardware acceleration" to see if it helps.
I have not found a solution yet. I was hoping to upgrade my laptop’s RAM from 4GB to 8GB to see if that would help, because conference calls on teams requires a minimum of 8GB RAM. Disabling hardware GPU acceleration worked for some time but was not a permanent solution for me.
upgrADING TO 8gb doesn't help. i ahve done that but problem is the same