Forum Discussion
Solved
Microsoft Teams Freezes PC
I have observed that the Microsoft Teams desktop app freezes my HP laptop. This is the 3rd experience on this laptop and the laptop is newly purchased, running on Windows 10 Home edition, has a RAM of...
Sounds like laptop specs. Have you tried calls with camera off? Using background picture/blur or together more consumes more processor power and that Graphics combined with only 4GB of memory isn't a very powerful combination. It will result using your disk for more memory which usually adds up on freezing the system.
You can also try Teams settings "Disable GPU hardware acceleration" to see if it helps.
MichelleDuru I know Microsoft is improving Teams performance all the time, but I don't think there is a silver bullet for this one - instead the improvements seem to happen with small steps.
Looking at Teams specs it seems that basically 8GB memory is needed for online meetings. 4GB is mentioned for 1:1 calls. https://docs.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app
What you can try:
- close off all unnecessary apps to release memory
- Turn off incoming video in your laptop as well as keep your camera turned off.
- make sure that this applies to all programs that are run during the startup. There might be some manufacturer's applications that are unnecessary. At the same time there are usually required apps as well. You can check these by opening Task manager and checking the Startup-tab (if you don't see tabs click open more details at the Task manager's bottom)
- let the computer boot well in advance and make sure every update is applied
- If you can select: choose maximum performance mode instead of longer battery life
- keep your computer plugged in
If none of that helps: try attending the meeting via your mobile phone Teams - at least for the video parts while keeping the share visible on your laptop.
Vesku
hi
