Forum Discussion
Microsoft Teams Freezes PC
- Sep 01, 2020
Sounds like laptop specs. Have you tried calls with camera off? Using background picture/blur or together more consumes more processor power and that Graphics combined with only 4GB of memory isn't a very powerful combination. It will result using your disk for more memory which usually adds up on freezing the system.
You can also try Teams settings "Disable GPU hardware acceleration" to see if it helps.
I have Samsung PC, 8Gb ram, Core Duo 2.2 GHz, and I have the same problem, the PC freezs when Microsoft Teams or Zoom is working. The PC is working very efficient and fast, but only with Teams or Zoom it freezs.
I wonder if you found any solution.
- poornahsaJan 12, 2021Copper Contributor
upgrADING TO 8gb doesn't help. i ahve done that but problem is the same
- aalqaisi1974Sep 28, 2020Copper Contributor
I upgraded the RAM to 8Gb and changed the HDD to SSD which both improve the performance significantly, the only problem which is not solved was the PC freezing during the conference call of Microsoft Teams, but now I am using the PC after disabling the GPU option, and it is working fine so far since 3 days.
- Old_YodaMar 28, 2021Copper ContributorI just bought a Lenovo Ideapad with 12 Gb RAM, and a Ryzen 3 AMD Processor because I thought it was the laptop specs, and it keeps freezing, honestly, I wish there were a direct line to Bill Gates to let him know what a bad product Teams is.
- Shaurya2205Mar 28, 2021Brass ContributorI know, they say " Teams is best for school and work!" Honestely, it is just pure dirt. Zoom is better. I did notice some diffrence in performence in teams and zoom. But Zoom is better. I will comeback to Microsoft Teams when they have these " Issues Fixed ". I hope your are happy Microsoft.
- NyanElCatOct 15, 2020Copper Contributor
despite having 10 GB of ram and a 2080TI video card, a core i 7 processor .. and it still freezes. and not only in the desktop application, but also in the edge browser
- MichelleDuruSep 30, 2020Copper Contributor
I just recently upgraded my laptop's RAM from 4GB to 12GB (which might have voided its warranty), and Teams works perfectly fine now (with GPU acceleration disabled). There is no lag, and the computer doesn't freeze anymore. The app works well even with my camera on and background blurred, so my best guess would be that a lot a background processes are occupying the RAM hence why it's freezing, especially if you are running multiple programs at once. When I run Teams with other apps, I use about 3GB-6GB of RAM, paired with my previous 4GB of RAM, probably explains the freezing.