Forum Discussion
Microsoft Teams Freezes PC
- Sep 01, 2020
Sounds like laptop specs. Have you tried calls with camera off? Using background picture/blur or together more consumes more processor power and that Graphics combined with only 4GB of memory isn't a very powerful combination. It will result using your disk for more memory which usually adds up on freezing the system.
You can also try Teams settings "Disable GPU hardware acceleration" to see if it helps.
I have Samsung PC, 8Gb ram, Core Duo 2.2 GHz, and I have the same problem, the PC freezs when Microsoft Teams or Zoom is working. The PC is working very efficient and fast, but only with Teams or Zoom it freezs.
I wonder if you found any solution.
- MichelleDuruSep 24, 2020Copper ContributorI have not found a solution yet. I was hoping to upgrade my laptop’s RAM from 4GB to 8GB to see if that would help, because conference calls on teams requires a minimum of 8GB RAM. Disabling hardware GPU acceleration worked for some time but was not a permanent solution for me.
- poornahsaJan 12, 2021Copper Contributor
upgrADING TO 8gb doesn't help. i ahve done that but problem is the same
- aalqaisi1974Sep 28, 2020Copper Contributor
I upgraded the RAM to 8Gb and changed the HDD to SSD which both improve the performance significantly, the only problem which is not solved was the PC freezing during the conference call of Microsoft Teams, but now I am using the PC after disabling the GPU option, and it is working fine so far since 3 days.
- Old_YodaMar 28, 2021Copper ContributorI just bought a Lenovo Ideapad with 12 Gb RAM, and a Ryzen 3 AMD Processor because I thought it was the laptop specs, and it keeps freezing, honestly, I wish there were a direct line to Bill Gates to let him know what a bad product Teams is.