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Amir_Hussaini's avatar
Amir_Hussaini
Copper Contributor
Apr 26, 2020

Microsoft Teams Failed To Update Tagged List on Notify When Available

Hi everyone,

I have some issue with Microsoft Teams which is i can't notify user when available and appear this error like photo below. But not all user, but some user i cant notify them when available.


I try search in community and not found or maybe i mislook. 
I hope someone can guide me to fix this.

Regards, Thanks.

12 Replies

  • RandomUrban's avatar
    RandomUrban
    Copper Contributor

    @Amir_Hussaini

    PeterRising 

     

    Has anyone found a solution to this issue? I have tried everything from clearing cache to reinstalling teams to even changing my laptop but the issue persists.

     

     

    • naID's avatar
      naID
      Copper Contributor
      Happened to notice that my own instances of this issue have fixed themselves. I've done nothing further to troubleshoot/understand what happened here,... but the problem has now gone AFAIC.

      Does anybody know if a fault was acknowledged / implemented?
  • Amir_Hussaini 

     

    Hi, I've not seen that error before, nor can I find any information from a Google search.  How long have you been encountering this issue?  May be worth seeing if it clears itself up after a while.  If not, maybe log a support ticket with Microsoft.

    • Amir_Hussaini's avatar
      Amir_Hussaini
      Copper Contributor

      PeterRising 

       

      Almost 2 week, my boss notice this issues when he can't notify user when available.
      I try walk-around such like uninstall and install again MS Teams and same issue. There are some user we can't apply notify when available.

      I checking configuration on my MS Teams program, nothing weird.
      So, is that depends on individual setting that prevent we set them for notify when available or else?

      I try Google about this issues, but no result. :cry:

      Quick question, can you guide me how to submit log a support ticket with Microsoft? Thanks for helping.

      • PeterRising's avatar
        PeterRising
        MVP

        Amir_Hussaini 

         

        If you are an Administrator of your O365 tenant,  you can open a new support ticket by going to the O365 Admin Center, and navigate to Support > New Service request as shown below;

         

        Type in a description for your issue, and then you should see the Contact Support option appear as follows;

         

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